{"id":27,"date":"2023-11-21T15:56:42","date_gmt":"2023-11-21T14:56:42","guid":{"rendered":"https:\/\/msig-europe.be\/fr\/claims\/"},"modified":"2025-12-01T16:29:44","modified_gmt":"2025-12-01T15:29:44","slug":"claims","status":"publish","type":"page","link":"https:\/\/msig-europe.be\/fr\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Quel service attendre en cas de sinistre?<\/h3>\n\n\n\n<p>Dans un monde en perp\u00e9tuelle \u00e9volution, la survenance d\u2019un sinistre est g\u00e9n\u00e9ralement une source de stress g\u00e9n\u00e8re toujours des perturbations dans les activit\u00e9s de nos clients.<br>Notre objectif est de limiter celles-ci au maximum et de mettre tout en oeuvre pour permettre \u00e0 ceux-ci de se concentrer enti\u00e8rement sur leurs activit\u00e9s en assurant la continuit\u00e9 de ces derni\u00e8res et ainsi la p\u00e9r\u00e9nit\u00e9 de&nbsp; leurs entreprises.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Notre philosophie :<\/h3>\n\n\n\n<p>Pour toutes les branches d\u2019assurances (Liability, Fleet &amp; Property) dans lesquelles nous op\u00e9rons actuellement, nous nous effor\u00e7ons d\u2019\u00ab&nbsp;Am\u00e9liorer de mani\u00e8re continue la connaissance de nos clients en les pla\u00e7ant au c\u0153ur de nos pr\u00e9occupations et du service que nous fournissons ainsi que&nbsp; des d\u00e9cisions que nous prenons \u00bb.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pour plus d\u2019informations sur les claims, veuillez contacter&nbsp;:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Claims Property : <\/strong><a href=\"mailto:propertyclaims.be@msig-europe.com\" target=\"_blank\" rel=\"noreferrer noopener\">propertyclaims.be@msig-europe.com<\/a><\/li>\n\n\n\n<li><strong>Claims Liability : <\/strong><a href=\"mailto:liability.claims.be@msig-europe.com\" target=\"_blank\" rel=\"noreferrer noopener\">liability.claims.be@msig-europe.com<\/a><\/li>\n\n\n\n<li><strong>Claims Fleet :<\/strong><a href=\"mailto:claims.national.be@dekra.com\"> claims.national.be@dekra.com<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Dekra Claims Services Belgium sa est notre partenaire externe sp\u00e9cialis\u00e9 pour la gestion des sinistres de flotte. Ils sont toujours joignables par t\u00e9l\u00e9phone au<\/strong> T\u00e9l. : 0032 78 15 8000 <\/p>\n\n\n\n<p>MSIG Europe collabore avec <a href=\"https:\/\/msig-europe.be\/fr\/wp-content\/uploads\/sites\/4\/2024\/05\/Erkend-netwerk-reseau-agree-MSAMLIN-20240528.pdf\">un r\u00e9seau performant de r\u00e9parateurs agr\u00e9\u00e9s<\/a> qui vous permettent de b\u00e9n\u00e9ficier d\u2019avantages suppl\u00e9mentaires, que vous soyez en droit ou en tort.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dommages caus\u00e9s par les inondations ?<\/h3>\n\n\n\n<p>R\u00e9cemment, certaines r\u00e9gions de Belgique, du sud des Pays-Bas et de l&rsquo;Allemagne ont subi de graves inondations. Nous compatissons avec tous les habitants des r\u00e9gions touch\u00e9es. Nous comprenons que vous ayez des questions sur le r\u00e8glement de vos dommages. Ces informations vous aideront.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Voulez-vous d\u00e9clarer un sinistre ?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veuillez contacter votre courtier d&rsquo;assurance d\u00e8s que possible.&nbsp;<\/li>\n\n\n\n<li>Vous pouvez \u00e9galement signaler votre sinistre \u00e0 MSIG Europe par e-mail.\n<ul class=\"wp-block-list\">\n<li>Claims Property:&nbsp;<a href=\"mailto:propertyclaims.be@msig-europe.com\" target=\"_blank\" rel=\"noreferrer noopener\">propertyclaims.be@msig-europe.com<\/a><\/li>\n\n\n\n<li>Claims Fleet :&nbsp;<a href=\"mailto:claims.national.be@dekra.com\">claims.national.be@dekra.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Veuillez nous fournir les informations suivantes pour faciliter le traitement de votre dossier sinistre :\n<ul class=\"wp-block-list\">\n<li>Num\u00e9ro de la police ;<\/li>\n\n\n\n<li>Lieu du dommage ;<\/li>\n\n\n\n<li>Cause du dommage ;<\/li>\n\n\n\n<li>Description des dommages, si possible avec des photos des endroits et objets endommag\u00e9s ;<\/li>\n\n\n\n<li>Si possible, une description d\u00e9taill\u00e9e des objets endommag\u00e9s : marque, type, factures, photos, etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Quel service attendre en cas de sinistre? Dans un monde en perp\u00e9tuelle \u00e9volution, la survenance d\u2019un sinistre est g\u00e9n\u00e9ralement une source de stress g\u00e9n\u00e8re toujours des perturbations dans les activit\u00e9s de nos clients.Notre objectif est de limiter celles-ci au maximum et de mettre tout en oeuvre pour permettre \u00e0 ceux-ci de se concentrer enti\u00e8rement sur [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9clarer un sinistre chez MSIG Europe - Assistance et processus<\/title>\n<meta name=\"description\" content=\"D\u00e9clarez votre sinistre facilement MSIG Europe. 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